Terms & Conditions
Etudiant specializes in providing excellent education-related services to our tutors and clients (parents and students). Please take time to review the following terms and conditions to help us serve you better. By using the services by Etudiant, you agree to all the terms and conditions as stated.
Tuition coordinators are to meet the following criteria and abide by the following terms and conditions:
Registering as a tuition coordinator with Etudiant is completely free. You must be a Singaporean, Permanent Resident or possess a valid employment pass. The minimum age required is 18 years old.
You, as a tuition coordinator, must ensure that you provide the most updated, honest, accurate and complete information about yourself. You will have to produce the necessary documents to certify your eligibility status upon request. In the event of any tuition coordinator be caught with the act of dishonesty, Etudiant reserves the rights to impose a penalty fee of $100 and blacklist such tuition coordinators from future applications.
Etudiant retains the right to refuse your application and to delete, edit or cancel your content at any time should we deem necessary.
You are responsible for all required registrations with the Employees provident fund as a self-employed person as you are providing tuition services under the contract of service to the client as an independent contractor.
Upon submitting the registration form, you will become a registered tuition coordinator with Etudiant.
You, as a tuition coordinator, will be solely responsible for all advertising contents, such as documents, graphics, messages and text that you upload, email, post or made available on all websites.
Etudiant will not be liable for any loss or damage arising from your registration as a tuition coordinator and/or any advertising content and/or for any unforeseen circumstances that may arise from the assignment.
The tuition coordinator must fully adhere to the Singapore Law & Regulation in the process of student recruitment. In the event of non-compliance, Etudiant will not be responsible for any liabilities.
2. Payment & Commission
The commission rate will be calculated according to a ‘1-month-period’. The period will commence on the day when the client makes the payment to us. For example, the ‘month-period’ which started on 15 January will end on 14 February. Hence, a new qualifying month-period will begin on every 15th of the month. Within that period, you will attain a tier in accordance with the number of students that are successfully matched. The commission rate is as follow:
First 14 Students: $10 each successful match
15th to 30th Students: $15 each successful match
30th Students Onwards: $20 each successful match
The tuition rate cannot be changed unless approved by Etudiant.
The commission will be credited to you after the tutors have completed their 4 lessons. Hence, you will receive your commission after a month. However, if there is a "no-show" of tutors, we will not count it as a successful match.
Payment of the monthly tuition fees will be made to the tuition coordinators via PayNow or ATM Transfer/ Internet Banking. We will inform you with regards to the crediting of your commission.
There shall not be any monetary affiliation between the clients and the tuition coordinators.
Etudiant reserves the rights to amend the rates and payout at any time if it deems fit to do so. In the case when there is any dispute, Etudiant has the final decision.
3. Termination of Service
Please inform Etudiant at least 1 day in advance for the termination of the service. Upon termination, the tuition coordinator is not allowed to use any of the properties of Etudiant. If the tuition coordinator is found using Etudiant’s properties after the termination of service, he/she must compensate Etudiant a sum of Singapore Dollars Fifty Thousand Only (SGD 50,000).
4. Code of Conduct
Tuition coordinators must be responsible and be able to provide effective and pleasant tuition services to the clients. Penalties will be imposed on tuition coordinators who display poor conduct and attitude.
Etudiant takes all complaint seriously. Etudiant will be fair and unbiased towards both the tuition coordinators and the clients. All complaints lodged will be thoroughly investigated.
Tuition coordinators who are found to have misused the properties of Etudiant will be subjected to compensation of a sum of Singapore Dollars Fifty Thousand Only (SGD 50,000).
The tuition coordinator will be liable for all overheads that he/she has incurred for the recruitment of students, which include but not exhaustive, advertisements, printing and distribution of flyers and telecommunication expenses.
Etudiant will not act as an arbitrator or mediator should any conflicts or disagreements arise between the tuition coordinator and the client. However, we may be able to offer our suggestions and views when requested.
You agree that you shall defend, indemnify, save and hold Etudiant harmless from any and all demands with regards to liabilities, losses, costs, and claims, including reasonable attorneys' fees if asserted against Etudiant and its employees, that may arise or result from any of the service provided, performed, agreed to be performed, or any tuition-related services provided by Etudiant.
Etudiant will not liable for protection or privacy of electronic mail or other information transferred through the Internet or any other network provider that you may utilize. You agree to bear full and exclusive responsibility arising from such risks and consequences of your usage of the services provided by Etudiant.
Etudiant may provide links to other Internet sites or resources. As we have no control over such sites and resources, you acknowledge and agree that we are not responsible for the availability of such external sites or resources. We do not endorse and will not be responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.
You further acknowledge and agree that our company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such sites or resources.
By agreeing to the terms and conditions, it will be deemed that you give your consent to receiving phone calls, messages, and emails from Etudiant for the tuition-matching process.
Etudiant reserves the rights to amend the terms & condition without prior notice.